SecuGen Hamster Pro 20 Registration: Comprehensive RD Service Enrollment

SecuGen Hamster Pro 20 Registration: Comprehensive RD Service Enrollment

Welcome to the comprehensive guide on registering the SecuGen Hamster Pro 20 with RD Service, ensuring a seamless and secure enrollment process. Explore step-by-step instructions, tips, and FAQs to navigate the RD Service enrollment for your SecuGen Hamster Pro 20, enhancing the efficiency and reliability of your biometric solutions. Whether you’re a newcomer or seeking to optimize your registration experience, this guide is your go-to resource for a successful RD Service enrollment journey.

What is Secugen RD Service?

The SecuGen RD Service transforms Aadhaar-compliant biometric devices, like the SecuGen Hamster Pro 20 / HU20 fingerprint scanner, into registered devices for Aadhaar-based authentication. This service ensures secure transactions with the Aadhaar system by validating Aadhaar numbers and biometric data online. Aadhaar-based authentication replaces manual identity verification processes.

When you register your Aadhaar-compatible biometric device with the RD service, it eliminates the risk of using third-party applications to supply stored biometrics for user authentication. The RD service generates an encrypted PID block, signs the biometric data within the device, and verifies that it is recorded live, preventing the use of saved biometrics.

A registered device has a unique identity for fraud management, analytics, and traceability. This service ensures that biometric samples are taken from real individuals, supporting the government’s goal of preventing unauthorized access to stored biometric information for government services. Each biometric scan is signed, time-stamped, and encrypted by the RD service provider before being sent to the host application, maintaining security. UIDAI regulations mandate the use of registered devices for Aadhaar-based biometric authentication to access government services like the Pension Scheme (Jeevan Praman), eKYC, rental agreements, property sales, and more.

How to enroll in Hamster Pro 20 with SecuGen RD Service?

To facilitate the registration of your SecuGen Hamster Pro 20 with the SecuGen RD Service, offered by Radium Box for Aadhaar-based biometric authentication in India, adhere to the following comprehensive steps:

  • Visit the RD Service Page:
    • Navigate to the dedicated RD Service page on the official website and complete the registration form with accurate details.
  • Device and Model Selection:
    • Choose “Secugen” as the device name and specify “Hamster Pro 20” as the model name in the provided dropdown menus.
  • Enter Serial Number:
    • Locate the serial number on the rear side of your Hamster Pro 20 device. Input this serial number into the designated field on the registration form.
  • Form Submission:
    • Submit the completed form. The processing of your device registration typically takes 1-2 official working days.
  • Check Registration Status:
    • Monitor the status of your device registration by visiting the RD Status page. This allows you to track the progress of your registration request.
  • SecuGen RD Service Renewal:
    • For SecuGen RD service renewal, follow the same procedural steps as those during the initial registration. This involves revisiting the RD Service page, completing the form, and checking the renewal status.

By diligently following these steps, you ensure a seamless registration process for your SecuGen Hamster Pro 20, enabling it for secure Aadhaar-based biometric authentication. In case of any concerns or queries, refer to the official support resources provided by Radium Box for assistance.

SecuGen RD Service Benefits:

SecuGen RD Service offers a range of benefits, enhancing the efficiency and security of Aadhaar-based biometric authentication.

  • Enhanced Security:
    • RD Service ensures a secure and encrypted transfer of biometric data to the Aadhaar system, reducing the risk of unauthorized access.
  • Elimination of Third-Party Risks:
    • Registered devices prevent the use of third-party applications to supply stored biometrics, ensuring authenticity and reducing the chances of fraud.
  • Traceability and Fraud Management:
    • Each biometric scan is time-stamped, encrypted, and signed by the RD service provider, offering traceability and aiding in fraud management.
  • Privacy Protection:
    • Biometric samples are taken from live individuals, enhancing privacy by preventing unauthorized access to stored biometric information.
  • Compliance with UIDAI Regulations:
    • RD Service ensures compliance with UIDAI regulations, making it a necessary component for accessing government services requiring Aadhaar-based biometric authentication.

Troubleshooting Tips:

Troubleshooting Tips for SecuGen RD Service and Hamster Pro 20:

  • Device Not Detected:
    • Check the USB connection and ensure that the SecuGen Hamster Pro 20 is securely plugged in.
    • Try connecting the device to different USB ports to rule out port-related issues.
    • Restart the computer and check if the device is recognized.
  • RD Service Registration Issues:
    • Ensure that you have accurately filled in the registration form with the correct device details.
    • Double-check the serial number provided on the back of the Hamster Pro 20.
    • Verify your internet connection and try registering again.
  • Slow Authentication Process:
    • Check for software or system updates that might improve the performance of the RD Service.
    • Ensure that your internet connection is stable for quick data transfer during authentication.
  • Biometric Data Transmission Errors:
    • Inspect the quality of fingerprints scanned by the Hamster Pro 20. Clean the scanner surface if needed.
    • If the issue persists, try updating the device drivers or reinstalling the RD Service software.
  • Renewal Process Difficulties:
    • When renewing the RD Service, ensure that you follow the same steps as the initial registration.
    • Check the RD Service status page for updates on your renewal request.


What is RD Service, and why is it essential for SecuGen Hamster Pro 20?

RD Service (Registered Device Service) is crucial for securing biometric data. It ensures compliance with UIDAI guidelines for Aadhaar-based authentication using devices like SecuGen Hamster Pro 20.

How can I initiate the RD Service enrollment process for my device?

The guide will walk you through the step-by-step process, covering the essential details for a successful enrollment.

Are there specific requirements or documents needed for RD Service registration?

The guide will outline any prerequisites and necessary documents to streamline the enrollment process.

What benefits does RD Service offer for SecuGen Hamster Pro 20 users?

RD Service enhances the security and reliability of biometric authentication, ensuring a smoother user experience with the SecuGen Hamster Pro 20.

Can I troubleshoot common issues during the RD Service enrollment?

The guide includes tips and troubleshooting suggestions to address common challenges and ensure a successful registration.


This comprehensive guide equips you with the knowledge and step-by-step instructions needed for a successful RD Service enrollment for your SecuGen Hamster Pro 20. By adhering to UIDAI guidelines and leveraging the benefits of RD Service, you ensure the security and efficiency of your biometric solutions.

As you navigate the enrollment process, remember that a well-registered device is key to seamless Aadhaar-based authentication. This guide serves as your go-to resource for a comprehensive understanding, troubleshooting tips, and FAQs related to the RD Service enrollment for SecuGen Hamster Pro 20. Embrace the enhanced security and reliability that RD Service brings to your biometric endeavors.

Leave a Comment